Built by Brooklyn LLC

1. Overview

Built by Brooklyn LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, forms, or SMS communications.

2. Information We Collect

We may collect the following information:

- Full name

- Phone number

- Email address

- Business/fleet information you provide

- Messages and inquiries submitted through our forms

3. How We Use Your Information

We use your information to:

- Respond to your inquiries and provide requested services

- Send appointment confirmations, reminders, and service updates (informational/transactional)

- Send promotional communications about our services (only if you have opted in)

- Comply with legal and regulatory obligations

4. SMS / Text Message Data

If you opt in to SMS communications, your phone number will be used solely to send messages you have consented to receive. We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes. You may opt out at any time by replying STOP. Standard message and data rates may apply.

5. Data Sharing

We do not sell your personal information. We may share information with trusted service providers who assist in operating our business (e.g., SMS platforms, scheduling tools), subject to confidentiality agreements. We may also disclose information when required by law.

6. Data Retention

We retain your information only as long as necessary to provide our services or as required by applicable law.

7. Your Rights

You have the right to:

- Request access to the personal information we hold about you

- Request correction or deletion of your information

- Opt out of SMS communications at any time by replying STOP

- Contact us with any privacy-related concerns

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

9. Governing Law

This Privacy Policy is governed by the laws of the State of New York.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact

Built by Brooklyn LLC | New York, NY

Email: [email protected]